Software

Common Software-related Issues

How to Perform a Group Policy update
This is sometimes necessary in order to apply server updates to your computer when you are remote. Connect to the VPN Open the start menu and type: CM...
Fri, Mar 1, 2024 at 9:52 PM
How to Perform Windows Updates
Running updates on electronic devices is a generally accepted cost of using electronic devices. Mobile devices such as your cell phone consistently need upd...
Fri, May 13, 2022 at 10:35 AM
How to remove Web Threat Shield Edge Extension
1) Open Registry Editor 2) Go to: Computer\HKEY_LOCAL_MACHINE\SOFTWARE\WOW6432Node\Policies\Microsoft\Edge\ExtensionInstallForcelist 3) Delete the Extensi...
Wed, Jun 25, 2025 at 4:08 PM
How to restore Filevine Calendar Sync
To ensure that calendar items are syncing properly from Filevine to Outlook, please go through the following steps to reset it.  We are recommending that yo...
Thu, Jun 12, 2025 at 11:59 AM
How to Share a Calendar in Outlook
This guide can be used to help you share a calendar with someone in the office. It only works with Burg Simpson employees and cannot be used to share your c...
Wed, Aug 14, 2024 at 10:28 AM
How to Sync your Password to Work from Home Laptop
So you changed your password in the office, but it's not working on your laptop at home? This is the guide on how to update that password so that everyt...
Thu, Feb 9, 2023 at 9:09 AM
How to Turn Off "Briefcase" Icon on Microsoft Edge
You may have recently noticed that there is a new icon for Microsoft Edge, and it contains a little "briefcase" icon next to the Microsoft Edge lo...
Mon, Aug 28, 2023 at 9:59 AM
How to Update LawSuite
***If working from home/outside the office, please connect to the VPN before attempting the following...*** If you have transitioned to using a PIN, ple...
Mon, Jun 30, 2025 at 11:27 AM
How to Update Lawsuite from Home using the VPN
Here are the steps to update Lawsuite from home while connected to the VPN. (As a reminder, if you are in the office, all you have to do is restart your co...
Fri, Jun 13, 2025 at 4:08 PM
How to Update Your Signature in Outlook
Here are the instructions on how to update your signature in Outlook In Outlook, click "New Email" at the top left At the top, click Signatu...
Thu, May 30, 2024 at 2:32 PM