This is sometimes necessary in order to apply server updates to your computer when you are remote.
- Connect to the VPN
- Open the start menu and type: CMD
- On the right, under "Command Prompt" click: Run as Administrator
- Click Yes on the window that appears
- In the black window, type the following exactly: gpupdate /force
- Hit the Enter key
- Once it finishes loading (may take a while), if it asks you to restart, type "y" followed by the "Enter" key
- Restart your computer if it doesn't ask
- After it restarts, connect to the VPN and try again
If you are unable to get this to work, submit a help desk ticket and we'll do it for you.