Software

Common Software-related Issues

Can't Access Network Drives When Working From Home/Out of Office
Sometimes when working outside the office, whether that's at home or on the road, you will lose access to your network drives. Here are some reasons why...
Fri, Jul 15, 2022 at 10:20 AM
Documents attaching to Email as links
Here are instructions for how to fix the issue of documents attaching to emails as sharepoint links even if you tell it to attach as a document: 1) Cli...
Wed, Jun 19, 2024 at 10:32 AM
How to Add Filevine to Outlook
This is the guide on how to setup Filevine for Outlook. In Outlook, at the top of the Home tab, click Get Add-ins In the Add-ins window that appears, ...
Fri, Mar 24, 2023 at 9:08 AM
How to Check your Version of Windows
This is a guide on how to check your version of Windows. 1. Right Click the Start Menu Icon 2. Click System 3. Either in the middle of the page, or at...
Mon, Apr 28, 2025 at 10:28 AM
How to Clear Cookies/Cache from Microsoft Edge/Google Chrome
Periodically, you may need to clear your cookies and cache from Microsoft Edge/Google Chrome. This allows the websites you visit to load new data and update...
Tue, Apr 11, 2023 at 3:00 PM
How to Connect to the VPN
The VPN (Virtual Private Network) is an enhanced internet connection that allows you to pretend you're in the office without actually being in the offic...
Wed, Jan 18, 2023 at 9:05 AM
How to Disable the New Layout for Adobe Acrobat
Recently, Adobe did an update that changes the layout of the entire Adobe Acrobat software.  In order to change it back, click Menu at the top left, and...
Mon, Aug 28, 2023 at 9:22 AM
How to Log Into 3E and Conflict Checks After Converting to a PIN Login
This guide is for people who have converted to Entra ID and need access to 3E Go to 3E or Conflict Checks and try and log in At this window, choose &q...
Fri, May 16, 2025 at 10:20 AM
How To Monitor Cases in Colorado Courts E-Filing
This PDF will guide you on how to monitor your attorneys' cases and remove yourself from cases you're no longer involved in.
Mon, Oct 14, 2024 at 2:46 PM
How to Open an Outlook .PST File
If you ever encounter an Outlook .PST file, this can be opened from inside Outlook and likely contains emails from another mailbox. This is useful for view ...
Mon, Oct 7, 2024 at 2:30 PM