Burg Simpson Help Desk

Sometimes when working outside the office, whether that's at home or on the road, you will lose access to your network drives. Here are some reasons why...

Here are instructions for how to fix the issue of documents attaching to emails as sharepoint links even if you tell it to attach as a document: 1) Cli...

This is the guide on how to setup Filevine for Outlook. In Outlook, at the top of the Home tab, click Get Add-ins In the Add-ins window that appears, ...

This is a guide on how to check your version of Windows. 1. Right Click the Start Menu Icon 2. Click System 3. Either in the middle of the page, or at...

Periodically, you may need to clear your cookies and cache from Microsoft Edge/Google Chrome. This allows the websites you visit to load new data and update...

The VPN (Virtual Private Network) is an enhanced internet connection that allows you to pretend you're in the office without actually being in the offic...

Recently, Adobe did an update that changes the layout of the entire Adobe Acrobat software.  In order to change it back, click Menu at the top left, and...

This guide is for people who have converted to Entra ID and need access to 3E Go to 3E or Conflict Checks and try and log in At this window, choose &q...

This PDF will guide you on how to monitor your attorneys' cases and remove yourself from cases you're no longer involved in.

If you ever encounter an Outlook .PST file, this can be opened from inside Outlook and likely contains emails from another mailbox. This is useful for view ...