Burg Simpson Help Desk

Sometimes when working outside the office, whether that's at home or on the road, you will lose access to your network drives. Here are some reasons why...

Here are instructions for how to fix the issue of documents attaching to emails as sharepoint links even if you tell it to attach as a document: 1) Cli...

This is the guide on how to setup Filevine for Outlook. In Outlook, at the top of the Home tab, click Get Add-ins In the Add-ins window that appears, ...

Periodically, you may need to clear your cookies and cache from Microsoft Edge/Google Chrome. This allows the websites you visit to load new data and update...

The VPN (Virtual Private Network) is an enhanced internet connection that allows you to pretend you're in the office without actually being in the offic...

Recently, Adobe did an update that changes the layout of the entire Adobe Acrobat software.  In order to change it back, click Menu at the top left, and...

This PDF will guide you on how to monitor your attorneys' cases and remove yourself from cases you're no longer involved in.

If you ever encounter an Outlook .PST file, this can be opened from inside Outlook and likely contains emails from another mailbox. This is useful for view ...

This is sometimes necessary in order to apply server updates to your computer when you are remote. Connect to the VPN Open the start menu and type: CM...

Running updates on electronic devices is a generally accepted cost of using electronic devices. Mobile devices such as your cell phone consistently need upd...